01.Write your reply
Fill in what you know. Anything you leave blank gets a sensible default you can edit later.
3 · Your reply
Your reviewer
Response from the owner just now
Your reply will appear here.
02.How it works
- Step 1
Describe the review
Their first name, the type of review, and one detail they mentioned.
- Step 2
Add your details
Your business name, and a contact for unhappy customers.
- Step 3
Copy and personalise
Pick a version, copy it, and add one real detail before posting.
03.Generic vs. personal
The template gets you started. One detail is what makes it personal.
Sarah K.
The cleaning was so gentle, best visit in years.
Before
Response from the owner
Thank you so much, Sarah! We're so glad you enjoyed your visit. The whole team appreciates you taking the time to share this.
After
Response from the owner
Thank you so much, Sarah! We're so glad the visit felt gentle and easy. The whole team at [business] appreciates you taking the time to share this.
More examples: dentists, restaurants, contractors.
04.Questions, answered
Is anything I type sent anywhere?
No. The generator runs entirely in your browser. What you type isn't sent to us or stored.
Is it free?
Yes. No sign-up, no email needed.
Can I post the reply as-is?
You can, but add one specific detail from the review first. A real detail is what makes a reply read as personal.
How is this different from ReplyDesk's service?
The generator fills a template. With ReplyDesk, we write each reply for the actual review, in your voice, within 24 hours, and send negative replies to you for approval first.